1
For the full details of the Rapid RMA policy please download the Rapid RMA Policy
2
Out of Warranty/Non-Warranty Repair Charges: please download either ADSL Repair Charges Policy or LTE Repair Charges Policy
For the full details of the Rapid RMA policy please see the Rapid RMA Policy
Step 1:To login to the RMA System simply click the following link here.
Step 2: Enter the username and password provided from BEC RMA System. If you do not yet have an rma system account or forgot your account then see the help on How do I get access to the RMA System
If you need access to the RMA System or have access but simply forgot your user login and password send a request to RMA Support or contact BEC directly by phone: 972-422-0877
Effective April 1, 2016
If you need to send RMA back to BEC please use the Richardson Texas address
RMA#_______
BEC Technologies
3301 Matrix Dr. Suite # 200
Richardson, TX 75082
Step 1: Login to the RMA System here. If you do not yet have an rma system account, see the help on How do I get access to the RMA System.
Step 2: Navigate to Create RMA page by clicking on the "Create RMA" button.
Step 1: Login to the RMA System here. If you do not yet have an rma system account, see the help on How do I get access to the RMA System.
Step 2: Navigate to Current Status page by clicking on the "Current Status" button
Step 1: Login to the RMA System here. If you do not yet have an rma system account, see the help on How do I get access to the RMA System.
Step 2: Navigate to Current Status page by clicking on the "View Hstory" button
For any further questions please send emails to RMA Support or contact BEC directly by phone: 972-422-0877